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FAQs
1. Where do you ship?
We ship within Bahrain and selected Middle Eastern countries (UAE, Saudi
Arabia, Kuwait, Oman, Qatar).
2. What are the shipping fees?
Fees vary by size, weight, and location.
3. How long does delivery take?
Ready-made: 3-5 business days (Bahrain), 7-14 days (Middle East).
Custom-made: 4-8 weeks for production, then shipping times as above.
4. Can I cancel my order?
Custom: Cancel before production for a fee.
Ready-made: Cancel within 24 hours; a fee may apply after that.
5. What if my item is damaged on delivery?
Notify us within 48 hours with photos. We’ll repair, replace, or refund.
6. Can I get a refund for a custom order?
No refunds for custom orders unless they are defective or damaged upon
delivery.
7. Who covers return shipping costs?
Return shipping is at the customer’s expense unless the product is
faulty or damaged.
8. What law governs your policies?
Our policies are governed by the laws of Bahrain.
9. Do you offer wallpaper measurement services?
Yes we do for BD 15/-